Cross Cultural Communication A Misunderstanding Of...

This essay will demonstrate how cross cultural communication can raise issues in a misunderstanding of communication amongst people from different cultures and backgrounds. It will identify situations based on theory and will examine a case study that will allow a more in depth explanation as to why and how communication is not universal. The main point is to describe the variances between the Chinese and New Zealand way of communicating through verbal and non verbal platforms. The first issue is the way in which Jackie Wang and Superintendent Pat Li were greeted by Robin Phillips, Robin firmly shook their hands. According to Martin and Nakayama, (2013, p.285).† in many Asian countries the traditional greeting is a bow. The depth of the†¦show more content†¦(p.1). This statement identifies the importance of why all cultures should maintain an understanding of each other s gestures and the reasoning behind it, Robin should have done prior research to find out how Asians such as his Chinese guests greet, that way it would have shown more respect and understanding. As Robin was greeting Pat, he also pointed a finger towards a man that was with some students and asked Pat who the man was. â€Å" In China, pointing at a person with the index finger is considered rude. They always make the gesture with the hand or with the palm up† writes ( Mu Meng, 2014). Again, Robin should have been aware of what gestures can be found as rude in the Chin ese culture so that he didn’t do it. It is important to understand cultural differences to avoid any misunderstandings between different people and their cultures. Both parties in the case study had purchased gifts to exchange to express gratitude. Gift giving and receiving is different throughout the world, western countries often open gifts as soon as they are given it, however in Asian countries such as China the receiver prefers to open the present at a later time. It is also Chinese etiquette that the person receiving should wait, gifts should be wrapped properly as it is not appropriate to offer a gift in a bag. Chinese believe that specific colours have different meanings, for exampleShow MoreRelatedAvoiding Misunderstanding in Cross-Cultural Communication1893 Words   |  8 PagesAVOIDING CROSS-CULTURAL MISCOMMUNICATION Abstract International business has been developing fast in the globalization. We can see Chinese businessmen in most of places in the world, from Africa to America, and many 2 foreign companies are investing in China, vise versa. 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